Nerdy Support

We're here to help! Whether you are experiencing technical issues, have a question about billing, or want to know more about how our AI works, you can find your answers below or reach out to us directly.

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Frequently Asked Questions (FAQ)

What types of files can I upload to generate flashcards?

Nerdy currently supports uploading PDF documents, image files, audio recordings, and raw text. Our AI will automatically analyze these files to extract key information and generate your study decks.

How do I cancel my premium subscription?

Since all subscriptions are handled securely through Apple, you must cancel directly through your device settings:

• Open the Settings app on your iPhone or iPad.
• Tap your name at the top of the screen.
• Tap Subscriptions.
• Select Nerdy: AI Study & Quizzes and tap Cancel Subscription.

How do I delete my account and data?

You have full control over your data. To permanently delete your account, uploaded files, and generated flashcards:

• Open the Nerdy app and navigate to your Profile.
• Tap the Settings icon.
• Scroll to the bottom and tap Delete Account.

Please note: Account deletion is permanent and cannot be undone.

I found a bug or have a feature request. Where do I send it?

We love hearing from our users! Please send any bug reports or feature ideas directly to our email at ozerr.emre10@gmail.com.